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I want to welcome you to The Institute
for Museum and Library Services webinar

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on libraries and 21st century skills I'm
Helen Wexler here at imls and before I

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turn the webinar over to Mary Cho who's
going to get us started I have a few

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housekeeping announcements the webinar
is currently in lecture mode which means

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that the presenters can speak but all of
the guests are muted when it comes to

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the question and answer portion we'll
unmute you and um we'll do that through

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audio so you will ask your questions on
your phone line please hold your

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comments um your questions and comments
for the question and answer portion um

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and if you'll notice
um a chat box that is at the right

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probably of your screen and it maybe
looks a little bit tiny if you want to

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make it larger you can click on the
bottom right corner of that box and

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extend it so it gets larger the text
however will not get larger so so get

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your glasses out for that um speaking of
the chat box if you have any technical

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difficulties you can go ahead and um and
post those in the chat box and we'll try

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to help you out as we move along we'll
also use the chat box to answer some

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questions that might be posed by our
presenters so stay tuned for that um now

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if your PowerPoint is a strange size or
not a good size for you and you want it

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bigger or larger go ahead and experiment
with the full screen button that's at

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the top um on the right side of your
screen or the fit to screen check box at

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the bottom left um either of those might
be able to help you out finally if

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you're interested in getting a copy of
this PowerPoint we'll have an email at

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the end of the presentation and you can
simply request it so now I want to turn

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it over to my colleague uh Mary Chu here
at the Institute of Museum and Library

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services and I think we need the next
slide for a list of our participants

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Mary thank you Helen that's great hello
everybody um on behalf of imls and the

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whole 21st century skills team and
especially our brand new director Susan

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hildr I'd like to welcome you all to
this session on museums libraries and

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21st century skills Susan wishes she
could have been with us today to be able

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to do her first webinar welcome but um
amazingly after 10 whole days in the

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office uh her calendar is already
starting to fill up and she was unable

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to join us but I told her I would send
her special

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regards as we get started um we'd like
to find out a little bit about who's

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with us today and we have several quick
polls that we'd like to have you respond

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to you can do this
online um and our first one is going to

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have to do with what region of the
country you're coming

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from so if you just take a second and
click that we should be seeing some live

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responses um right while we're here and
you'll have an idea Who's online with

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you

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okay great I love watching this in real
time well it looks like we've got we've

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got some expanse here um the Midwest so
far is winning um those will continue to

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come in and now we'll move on to the
next poll which has to do with what type

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of library or institution you're in and
this is Library focused for the most

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part um although we recognize that
everybody who's there may not be coming

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in from um a library uh but we just want
to see what's happening

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here oh nice oh we've got good State
Library representation as well as public

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libraries so look at those academics
bless their

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hearts very good and again we'll get
those numbers they'll continue to come

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in for us um and now as this one gets
down a little bit to the nitty-gritty

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we'd like to know how familiar you are
with a 21st century skills report it's

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been out there for a while and we've
been doing various activities um related

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to this initi initiative we assume that
you've heard something about it or you

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wouldn't even be online with us but um
for some folks it's not going to be

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something that is everyday terminology
or even something that they've been

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exposed to so yeah
okay looks like that's our largest group

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the ones that are not familiar with us
so that gives us a chance to give you um

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some background here and I'm going to
start at the beginning although it will

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be um a brief background here for us and
what we're doing is we're looking at

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Learning in the future um what is
learning going to look like in the

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future what is learning looking like in
the 20 21st century

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already and for imls this is a realm in
which we have been dipping in for

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probably a decade we started off looking
at the 21st century learner I didn't

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even work here and I attended an imls
conference in November of

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2001 on the 21st century learner and how
our museums and libraries were going to

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be part of a network that supported
learning in the 21st century and about

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the time I started here we were
fortunate enough to be launching the

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21st century librarian um initiative
which again of course was looking at how

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our libraries can best support that that
learner and those

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communities and several years ago we
actually got pulled into this land of

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21st century skills um kind of in
coordination with a partnership for 21st

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century skills which um was working with
schools and business and was a major

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initiative we felt that museums and
libraries had had a major role to play

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so as we move ahead to look at what this
learning looks like we have a little

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four question exercise for you and um
we're going to ask you to type your

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responses into the chat window uh you're
going to send those messages to

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all and I just want you to do a little
bit of envisioning we're not going to

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spend a lot of time on this this is just
to get our minds in the right

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place what is the world going to be look
looking like 20 years or so from now

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when today's kindergarteners those
children who visit your institution

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whether it's for story time or if you
happen to be in a museum uh Children's

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Museum when those kids have left school
and they're out in the world what do we

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think the world is going to be like um
and specifically as you're thinking that

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what what about the workplace um not
just the world in general but but the

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workplace itself so we want everybody to
put a little bit of thought into that if

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you can give us some of your quick ideas
in the chat that's great um but after

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we've pictured what that world looks
like that will lead us right into our

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question
two and question two continues to focus

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on these children of today and what
skills will these children need to be

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successful in the world that we are
imagining 20 years from

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now
um when we look ahead what is it that

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they're going to need to know how to do
in order to be successful be engaged in

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their community be productive citizens
what are the skill sets that we're going

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to need
um and when I say we I mean those of us

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who are currently in the workforce and I
don't expect to be working in 20 years

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but I'm sure that a number of the folks
who are online will um so what skills

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are we going to need now question number
three is my personal favorite anytime

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we've done this I love this one because
it actually starts to encourage those of

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us who are having this little dream here
this little experience is to think kind

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of a little retrospectively here what
were the conditions that made your own

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high performance learning experiences so
very powerful think back to a time in

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your own life when you indeed feel that
you were extremely productive maybe part

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of a high efficiency team but what were
those conditions that made your high

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performance learning so very very
powerful I love this one because my mind

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immediately goes to a particular
circumstance and it puts me in the realm

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that I I think I want to be in when I'm
thinking about learning in the 21st

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century so now we come to question four
and question four is taking that

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learning that we have experienced
thinking about what made it so powerful

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and looking at your own institution in
which you work today and what would your

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institution be like if it were designed
around your answers to those first three

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questions would there need to be changes
Maybe it would be just the way it is

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maybe you already create that kind of
space that leads to Creative Energy and

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learning in the 21st
century and as you think of it I guess

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I'd just ask you to have a little side
thought and you don't have to add this

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to the chat box but you certainly can um
think about what you might do over the

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next month or even two at home that
would start to put your answers into

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action um are there some incremental
changes that you could start to make in

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your
institution so as we as we think about

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these 21st century skills and the
changes that we may need to make in our

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libraries and and
museums um we're looking at a world that

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has changed we're looking at the whole
phenomena of

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globalization we're looking at
technology we're looking at needing new

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skills to compete
um and I think we have another slide we

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can bring up here that shows some shifts
in the types of skills that are in

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demand um as we look at what's happened
here we're seeing and I know this this

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the screen here is very tiny at least
the font on it and you will have a

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chance to go back and look at this later
it also appears in the

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publication but it's basically those
routine manual skills that we're seeing

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in that bottom botom red line that are
declining and leveling off whereas it is

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the the creative the non routine the
interactive the um things where we're

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working
collaboratively um cognitive things that

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are going up this is the rise that we're
seeing these are the shifts that are

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happening as we look at the skills that
will help um position today's young

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people and today's middle-aged people
for success in a world that is changing

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dramatically I think if we move on to
the next slide here we'll be looking at

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what um we've been terming as the four
C's of course we're envisioning that

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these four C's blend together with the
three Rs and help to make a really

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complete
education but we're looking at Trends in

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global awareness Financial economic
business entrepreneurial literacy

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there's a health literacy that we know
is bubbling to the top Civic literacy

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environmental literacy and of course all
of these are depending upon a real deep

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understanding and basic core literacy
every time we have this

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conversation somebody will be in the
audience who will remind us and say wait

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a minute if indeed we don't have that
core basic literacy we're not positioned

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for any sort of success but as we look
at the four seas building on these

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Trends and responding to these Trends
creativity imagination problem solving

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the ability to collaborate be part of a
team skills at communicating written

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oral and critical thinking these are the
things that are going to be needed now

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we're calling them 21st century skills
but in reality every time I stop and

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look at it I recognize that these are
also skills that certain certainly

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positioned leaders in the 20th century
the 19th century the 18th century we can

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wind our clock backwards and these are
Universal skills but they are going to

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become increasingly important um as we
move ahead in the 21st

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century as we move on to the next slide
we're looking at some shifts in our

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museums and libraries um that are
occurring as we do this transition from

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the 20th Cent Century to the 21st
century what is the driving force behind

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what's going on in our institutions
we're finding a much more participatory

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role for our audience it's not just
content-driven anymore we are finding

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services that need to be
individualized need to be unique need to

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be personalized in some cases need to be
delivered on handheld devices we are

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looking at things that go in multiple
directions at once we are looking at

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things that are taking place in Virtual
space and we are looking at a mandate

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for our institutions to be part of a
community and part of collaborative

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Endeavors so now I'm going to ask you to
take a quick look and we're gonna we're

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going to have another little um poll
here as to whether or not you would tend

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to agree with what we have described
here here as being the shifts that

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you're seeing going on do you agree that
these are the shifts that are taking

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place I think we should have a poll
coming up here for you yeah okay um do

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you agree that these are the things that
are going on when you look at those

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items listed in that second that right
hand

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column okay this is not Universal that's
all right

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and I do think that you know we have to
recognize where we are in the 21st

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century and we also have to recognize
that what we're doing is we're doing a

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little bit of prediction here so we're
using our imaginations and saying this

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is what we're seeing happening but
they're not necessarily happening in all

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places at the exact same rate of
speed and as a followup to this we will

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have in just a minute or so here or
maybe even a second if they're moving

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really quickly a second poll
that will be asking whether or not that

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second column is describing what's
starting to happen in your institution

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and again you're going to be able to say
yes partly no and I would actually

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expect that perhaps we're going to find
in this instance that less of it's going

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to be done um but then again that's one
reason that you're here involved in this

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conversation to think about how you play
a leadership role in moving

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ahead um um when I look at what we have
done in this 21st century um skills

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initiative at imls there are multiple
project components and we have a slide

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that just kind of touches on a piece of
them there is first and foremost a

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report and that's what a lot of the
content in this webinar this first part

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of the webinar is based on it's what we
found we convened a meeting of um expert

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members people that we felt were out
there in institutions on the front line

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looking at policy decisions um
institutions that had already undergone

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change institutions that were looking at
obstacles and had some things to

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overcome we designed um a self
assessment tool that is um not only

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embedded in the publication itself as a
hard copy and that on the slide that's

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the bottom thing you're seeing there but
there is also an online version we

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didn't want going to be using a strictly
20th century tool in order to encourage

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you to be doing this self assessment for
your 21st century skills we had a number

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of conversations we had some focus
groups held with Museum Community held

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with the Library community we met at ala
we met with State

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Librarians um and we pulled together
what we felt would be a useful document

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our goal was not to have something that
would be sitting on your shelf getting

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dust
and if we move on to the next slide here

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it talks a little bit about what our
goals were as we entered into this

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initiative we articulated our goals as
being to encourage libraries and museums

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to be very intentional in their 21st
century practice to enhance

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understanding among policy makers and
other stakeholders about the integral

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roles that libraries and museums play in
creating

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uh communities where we could have an
Engaged citizenry and a very competitive

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and successful
Workforce we were trying to assist in

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the inventory of 21st century skills and
what practices were out there that were

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currently in use or should be invol
evolving we also were trying to identify

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goals for future operation and program
improvements now I would Hazard a guess

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that these goals that were our goals in
this initiative

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are also going to be very similar to the
goals that you will have should you move

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ahead with this initiative in your own
Community you're going to be encouraging

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you're going to be enhancing you're
going to be helping to inventory and

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you're going to be identifying goals for
future operation as you work with other

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community
organizations um and help to create that

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kind of a network where you are in your
place now I can't be a librarian without

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giving you a little suggested reading
that goes along with what we're

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discussing here and we have two
different slides that touch on a couple

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of um books that will be and books and
Publications that will be supportive the

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first one and it deserves its own slide
is 21st century skills and um Bernie

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trillings book here absolutely is it's
it's based in looking at schools and 20

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development in schools more than in
museums and libraries but so much of the

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content is very transferable and it is
from this book that we took our Fork

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question exercise we adapted it slightly
but it was with their permission that we

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said we wanted to use this to spread the
message two other books that I am sure

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many of you are already familiar with
but you may not have looked at them with

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exactly this eye Are The World is Flat
and a whole new mind for both of these

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they are looking at the skills the
trends and the shifts that we're all

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experiencing and the changes in the
world that if we want to keep our

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institutions vital we need to be
responding to now imls itself is

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encouraging proposals that come in
funding

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opportunities um that will be promoting
21st century skills and I have a slide

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that should be coming up here that talks
about the different programs in which

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you will find um a good ground for
submitting proposals that can be very

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responsive to this entire initiative
there's a place within the grants to

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States program for 21st century skills
and I'm speaking to all those State

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Library folks out there within our
national leadership grants 21st century

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librarian program of course are native
ha Hawaiian and Native American programs

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in both of these cases 21st century
skills absolutely come through and we

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have a new program called the Sparks
ignition grants um that are places that

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where we're looking for creative ideas
um a real Venture um an opportunity to

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get something just started something
that you just don't have that Venture

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Capital to begin
with now in terms of IM ls's next steps

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um we're really in the midst of all of
this this our webinars you're living

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through one right now um we're doing
some Community workshops uh we've done I

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believe four or five already and you're
going to be hearing from the host of one

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of them shortly um we also have expanded
web content we have a couple of other um

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initiatives that are going on that very
closely relate one is the imls MacArthur

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partnership for learning labs this is um
an upcoming National Grant competition

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that will fund the creation of up to 30
learning labs in libraries and museums

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across the country and then I amess was
mentioned in the fcc's Broadband plan

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and we are in the process of helping to
create again with an expert committee a

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framework for digital
inclusion um this is a framework of what

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principles elements and characteristics
need to be in communities in order to

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Foster digitally inclusive communities
that respond to and make good use of the

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roll out of broadband across the
country that pretty much brings my

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comments to a close until we get to the
Q&A session we do have three speakers

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who are going to come along right behind
me um I'm going to list them in reverse

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order and then hand things over to Mary
whose name is up here already our three

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um speakers will be Luis Herrera from
the San Francisco Public Library and

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Louise is the person who has indeed been
a host for one of these workshops that

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IMS has put on in a library with a
community bringing together library and

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Museum folks from the area along with
other key Community Players we also will

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be hearing from Jeff patchin Jeff is the
president and CEO of the Children's

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Museum of
Indianapolis and he's particularly

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appropriate person to have here because
in Museum there is a very busy Public

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Library
branch which made him the ideal out of

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the box person for us to bring on board
um and then I that brings me to Mary who

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will be the person who takes um over
from me here Mary is my friend and

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colleague the state librarian in North
Carolina and the key partner on one of

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our most exciting projects in the
current year and Mary will be telling

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you all about about that project and
some other good things that are going on

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Mary thank you
Mary um this is Mary Boon as you have

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you have just heard and I'm here to talk
about one of the grant opportunities

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that Mary Cho has just been talking
about through

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imls uh we at the State library of North
Carolina are partnering with web

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Junction on a grant program called
project Compass we're actually in the

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second year now but if we can go to yes
here we have the first slide and this is

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um the first year of the program was
last year 2009 through1 web Junction

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which I think many of you in the Public
Library community know but for those of

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you web Junction is an online community
which promotes a learning community

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actually working together to ensure that
Library staff have resources and

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training um and a wide variety of of
areas and project Compass Grant was

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actually awarded to them to work with us
here at the the State library of North

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Carolina because in the previous year in
2009 we had become very active in our

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state in dealing with the job search
requirements that public libraries

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around our country are
experiencing uh during the march of 2009

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we actually carried out something like
nine workshops across our state working

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with Public Library staff so that they
could become more familiar with the

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techniques of helping online job
searchers

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with the resources that are available
for that and working with Partners which

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I'll talk about more later um we found
that this huge demand was taking

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Librarians further down the road than we
usually go and interacting with patrons

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normally we have a reference or an
information inquiry helping someone find

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a job online is something much more
interactive also we were finding people

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were coming into our libraries who were
not traditionally heavy Library users in

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fact many of these people who were
unemployed did not have 21st century

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skills at all which are necessary now in
this our first online recession we found

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that we were doing a lot of very basic
training both in basic computer skills

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and in computer searching in information
literacy essentially so this first year

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what we wanted to do with project
Compass was to work with other State

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Library agencies so that we could help
them maximize the effectiveness of what

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was happening in local libraries in
their states as well and in the next

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slide we will look
at uh some of the content of this first

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of all uh one of our major ways of
carrying out this program was through

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four National Summits and as you can see
these were in Atlanta in Portland Oregon

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and Providence Rhode Island and Denver
Colorado through these uh Network um

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Summits we were able to reach all 50
states and representatives from the

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District of Columbia we were very
pleased with that there was a great deal

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of interest in this program uh one of
the things that we were able to do is

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talk about not just what we were doing
in North Carolina we would start the

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conversation that way but then people
from all the other states would bring in

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well we're doing this and we're doing
that so it became an opportunity for us

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to all learn from each other because
there was a lot of very interesting work

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going on all across the country as
libraries were trying to reach uh to

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meet this new demand one of the other
things that been particularly

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interesting is this second dot where it
says promoting strategic Partnerships

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with Workforce agencies we found that
one of the most effective things we were

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able to do was to develop relationships
with Workforce people in our communities

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the interesting thing is that this is
really happened

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at the national level at the state level
as well as the local level imls for

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example has created a partnership with
the US Department of Labor's employment

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and training
Administration here at the state level

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we're working at our Workforce
Development Division and at the local

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level we have libraries in partnership
with the Employment Security Commission

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and One-Stop Job centers I would like to
make a note here that in one of the

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comments that was written in the chat
room earlier

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Connie thank you Connie wrote more
connected to agencies that serve same

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populations that has been one of the
outcomes of this program we find that

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they're very happy to work with us
because public libraries are open longer

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hours public libraries teach computer
skills public libraries are serving

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their clients in a way that takes their
services further than they're able to do

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so this has really been one of the most
important outcomes I think of this grant

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program
also now web Junction following these um

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inperson Summits did online webinars and
has resources on their website that

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enabled another I think almost 200
people to participate in this program

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and one of the final outcomes that was
so particularly useful was that we

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really got a lot of good press and we
became well known in state libraries and

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public libraries for the work that we're
doing helping people really find jobs

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during this recession in our state this
knowledge went all the way up to the

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governor who is very proud of this
program and I know that in many other

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states there's been even if it's just
your local people who see people

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standing uh in line waiting to get in
the library in the morning when it opens

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it's it's a new world for us in many
ways and this has been very very

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successful so successful that we now
have a followon grant uh project Compass

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2 oh before I do that the the next slide
will show you uh a screenshot from the

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web Junction web page where you will
find a wonderful report about the first

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year of project Compass entitled a year
with project Compass libraries provide

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Direction in tough times web junction.
org and once you get onto the website

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you can find Project compass and there
you find not only this report uh you

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will find a lot of these Workforce
resources that been gathered there as

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00:30:28.559 --> 00:30:34.799
well so then the next slide will take us
to project Compass 2 which is a followon

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grant that we've just begun in this

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year this year we're going to take the
program to a different level last year

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we were working with State libraries
this year we want to work more directly

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with libraries in communities so in this
followon grant we're again um part web

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Junction and and the State Library here
in North Carolina

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are again partnering uh we're developing
a curriculum that will help libraries um

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be able to deal with the unemployed in a
better way than they may have been able

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to in the past we certainly hope so this
is going to begin just next week with a

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train the trainer program we're going to
hold that here in North Carolina we have

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representatives from 10 states coming
who will learn this curriculum and be

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able then to go back to their own States
and do programs at local libraries for

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Library staff to help them work better
in this area project Compass 2 shifts

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the emphasis as you see from the State
Library level to the actual um

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individual Public Library level we'll um
in addition because we're only doing

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this in 10 states have um programs at
conferences and uh around the the

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country either at the state level or at
the regional level and again web

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Junction will will provide online
programming uh on their website as well

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as uh additional resources and resource
sharing at web Junction now the next

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slide really gets into the content a
little bit and what we did here I know

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that this is going to be very small type
and I don't expect you to read

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00:32:15.399 --> 00:32:19.960
everything but you will be able to get a
copy of this um after the webinar but

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what I wanted to do was just show you
what it looks like because what we did

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is we started with the self assessment
tool in the publication that Mary Chu

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was telling you about a little while ago
of museums and libraries and 21st

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century skills in that um self
assessment tool there actually three

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areas the early stage the transitional
stage and the 21st century stage and we

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started in that format but we continued
to evolve it over time until we've

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reached a point where we have using the
same framework still a variety of

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different areas that we want to address
you see the main topic areas on this

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00:32:59.519 --> 00:33:05.440
slide are Discovery and assessment
Collections and training and learning um

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00:33:05.440 --> 00:33:10.600
we want people to dive down into this a
little more with the end result being

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that 21st century skills are among the
things that come out of this if you if

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00:33:15.760 --> 00:33:19.840
we see the next slide we'll see this is
a very wide piece of paper so I had to

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00:33:19.840 --> 00:33:24.919
do it on two slides you'll see um the
last two areas collaboration and

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communication again taking a lot of
things that we learned at the State

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Library level and moving them down to
the local library level I also very much

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like this um quote from Bernie trilling
from the 21st century skills book that

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00:33:39.080 --> 00:33:43.320
Mary talked about a few minutes ago
lifelong learning is not just an option

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00:33:43.320 --> 00:33:48.960
anymore it's a necessity smart is the
new Rich that makes all of us very rich

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00:33:48.960 --> 00:33:53.799
I think those of us who are working in
this uh in this area and those are the

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00:33:53.799 --> 00:33:58.880
things that I wanted to tell you about
project compass and my final slide just

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helps to say that uh it takes a lot more
than luck to find a job in this world

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today and we hope that um we and
libraries of all types not just public

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00:34:09.599 --> 00:34:15.040
libraries can help um people who come in
who've never touched a computer before

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in their lives and there are plenty of
people out there in that category we are

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00:34:19.280 --> 00:34:24.919
learning uh learn basic skills in using
computers learn how to apply for jobs

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00:34:24.919 --> 00:34:30.639
learn how to start a small business
learn uh some basic financial literacy

400
00:34:30.639 --> 00:34:35.879
as well as information literacy while
they're in our libraries so we've very

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00:34:35.879 --> 00:34:40.839
excited about this program uh very happy
to be partnering with web Junction and

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00:34:40.839 --> 00:34:47.079
imls on this and we'll be glad to answer
any questions that you may have later

403
00:34:47.079 --> 00:34:52.280
and now it's my pleasure to introduce
you to Jeff patchin the president and

404
00:34:52.280 --> 00:34:58.280
CEO of the children of Indianapolis Jeff
take it away

405
00:34:58.280 --> 00:35:01.960
thanks so much that was great um my name
is Jeff patchin president CEO of the

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00:35:01.960 --> 00:35:06.560
Children's Museum of Indianapolis I'm
here in uh right now very snowy and soon

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00:35:06.560 --> 00:35:11.079
to be icy Indianapolis but I noticed
that the folks from the Midwest have the

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00:35:11.079 --> 00:35:15.160
greatest representation today so that's
really great to see all of you uh snowy

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00:35:15.160 --> 00:35:19.800
midwesterners hanging hanging in there
the Children's Museum of Indianapolis is

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00:35:19.800 --> 00:35:25.320
one of the largest in the world uh it's
one of the few museums to have a full

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service Public Library inside the museum
setting we're about 500,000 Square fet

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on 19 Acres about 200 full-time 200
part-time staff uh 110,000 objects in of

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00:35:38.000 --> 00:35:42.359
our of our in our in our collection one
of just a handful of Children's Museums

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that are collecting museums our approach
to learning is what we call Family

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00:35:48.240 --> 00:35:54.200
learning and it it focuses on the uh
primary principle that it is children

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accompanied by caring adults whether
it's a parent uh an aunt an uncle a

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00:35:59.920 --> 00:36:05.520
caregiver and of course grandparents
that are typically those folks who who

418
00:36:05.520 --> 00:36:10.280
uh who accompany uh children to the to
the children's museum we're a

419
00:36:10.280 --> 00:36:15.040
fullservice design and build um entity
in other words we design and build our

420
00:36:15.040 --> 00:36:19.640
own permanent and and temporary exhibits
and we also have a branch of our work

421
00:36:19.640 --> 00:36:25.000
that focuses on International traveling
uh exhibits as well lots of Partnerships

422
00:36:25.000 --> 00:36:30.480
and alliances with science uh
organizations scientists artists

423
00:36:30.480 --> 00:36:36.560
humanitarians um such as National
Geographic um Mattel

424
00:36:36.560 --> 00:36:39.960
Nickelodeon uh the Supreme Council of
Antiquities in Egypt which of course

425
00:36:39.960 --> 00:36:45.040
we're all watching very very carefully
and we have worked very hard to try and

426
00:36:45.040 --> 00:36:51.359
make this this shift from content to uh
to audience in engagement and if we

427
00:36:51.359 --> 00:36:55.000
could turn to the next slide that'd be

428
00:36:55.040 --> 00:36:58.040
great I'm going to talk a little a
little bit about how we've tried to

429
00:36:58.040 --> 00:37:03.640
apply some of these 21st century skills
to our to our programs you there are two

430
00:37:03.640 --> 00:37:08.800
uh images here one uh in our infozone
library and the other uh some

431
00:37:08.800 --> 00:37:12.800
prototyping that we did for a permanent
exhibit that will open in June called

432
00:37:12.800 --> 00:37:17.800
National Geographic Treasures of the of
the Earth but it reflects I think our

433
00:37:17.800 --> 00:37:23.839
focus on audience engagement and whether
it be adults children adults and

434
00:37:23.839 --> 00:37:29.240
children together and of course school
so we're very con we're very uh aware of

435
00:37:29.240 --> 00:37:33.640
the 21st century skills and as well as
all of the national and state standards

436
00:37:33.640 --> 00:37:40.240
that are necessary to continue to uh
engage in in in public schools and we

437
00:37:40.240 --> 00:37:44.880
see this not only in the programs that
we create in this two-dimensional

438
00:37:44.880 --> 00:37:48.640
three-dimensional spaces but also in our
infozone library because the units of

439
00:37:48.640 --> 00:37:54.240
study that we create and the uh activity
guides for for parents when they come to

440
00:37:54.240 --> 00:37:59.839
visit are also resonated are also can be
resonated and seen in the inazone

441
00:37:59.839 --> 00:38:06.800
library in the next slide um we really
by Design uh spend a lot of time talking

442
00:38:06.800 --> 00:38:11.480
talking about cross disciplinary IM
immersion and there are some photos here

443
00:38:11.480 --> 00:38:17.480
of our uh immersive space called
dinosphere which opened in 2004 and it's

444
00:38:17.480 --> 00:38:23.119
an immersive space inside of with real
dinosaur fossils from the Cretaceous

445
00:38:23.119 --> 00:38:29.200
Period and a in a dinosaur lab um paleo
lab that has real paleontologists

446
00:38:29.200 --> 00:38:34.319
working with fossils and engaging with
our with our visitors it it is a

447
00:38:34.319 --> 00:38:38.560
wonderful metaphor for how we try and
bring together the Arts and Sciences in

448
00:38:38.560 --> 00:38:43.920
Humanities The Sciences are obvious the
connections to paleontology real fossils

449
00:38:43.920 --> 00:38:48.760
but also we have a the second floor of
that exhibit is a Paleo art gallery and

450
00:38:48.760 --> 00:38:54.040
we were able to receive a very large
collection of drawings and paintings and

451
00:38:54.040 --> 00:38:58.720
sculptures of dinosaurs from a pro
private collector a number of years ago

452
00:38:58.720 --> 00:39:02.200
and so we include those in a in an
immersive space that allows children and

453
00:39:02.200 --> 00:39:06.560
families to draw paint and sculpt their
own uh their own images based on real

454
00:39:06.560 --> 00:39:11.119
fossils and this dinosaur art in this
gallery and of course telling the

455
00:39:11.119 --> 00:39:15.440
stories of paleontologist and what it
means to be in paleontologist is part of

456
00:39:15.440 --> 00:39:18.960
the humanities approach so we really
have this melding of science and art in

457
00:39:18.960 --> 00:39:24.319
Humanities real objects real art and
real stories there's lots of Hands-On of

458
00:39:24.319 --> 00:39:28.760
course in the space there is a there is
uh dinosaur dig there is an opportunity

459
00:39:28.760 --> 00:39:33.440
to touch real fossils and of course
again to talk to real paleontologists we

460
00:39:33.440 --> 00:39:38.040
extend that experience in inazone in our
library with a a considerable collection

461
00:39:38.040 --> 00:39:42.920
of of books and CDs about about
dinosaurs and paleontology and then we

462
00:39:42.920 --> 00:39:48.200
extend that with family dig trips to
South Dakota where we lease land on the

463
00:39:48.200 --> 00:39:55.119
hell Creek formation which has is very
very rich in in dinosaurs next slide

464
00:39:55.119 --> 00:39:59.440
please glob Global awareness is also an
important part of the 21st century

465
00:39:59.440 --> 00:40:03.160
learning skills as well as social and
cross-cultural skills and our

466
00:40:03.160 --> 00:40:07.760
International Gallery called take me
there which opened in 2009 uh it's a

467
00:40:07.760 --> 00:40:12.560
collaboration with the tropen museum in
Amsterdam which we believe does just an

468
00:40:12.560 --> 00:40:17.160
outstanding job of immersing Children
and Families in in other cultures and we

469
00:40:17.160 --> 00:40:21.240
wanted to focus on five Global
perspectives in this Gallery language

470
00:40:21.240 --> 00:40:25.160
and
communication Living Spaces the

471
00:40:25.160 --> 00:40:29.160
environment which of course links to
environmental learning the marketplace

472
00:40:29.160 --> 00:40:33.000
which links to financial learning and
the visual and the Visual and Performing

473
00:40:33.000 --> 00:40:38.240
Arts which also ties to uh a dedicated
space in this Gallery where you

474
00:40:38.240 --> 00:40:43.040
participate in a traditional celebration
in a modern Egyptian culture called the

475
00:40:43.040 --> 00:40:47.960
sabua and it welcomes the newborn baby
on the seventh day after its birth into

476
00:40:47.960 --> 00:40:53.119
uh into Egyptian life the exhibit is
filled with real objects and there's an

477
00:40:53.119 --> 00:40:57.160
opportunity to meet fully themed and
costumed interpreters who to speak

478
00:40:57.160 --> 00:41:02.240
Arabic and help teach you Arabic from
the time you uh enter that Egypt air jet

479
00:41:02.240 --> 00:41:09.680
there um for your short 30 second flight
to uh to to Cairo as you might imagine

480
00:41:09.680 --> 00:41:14.680
we also happen to touch on the topic of
religion in this exhibit and part of the

481
00:41:14.680 --> 00:41:19.359
part of the facade one of the facades in
the in the exhibit touches on uh

482
00:41:19.359 --> 00:41:24.200
comparison of Islam Christianity and
Judaism and we had a absolutely

483
00:41:24.200 --> 00:41:27.680
wonderful outpouring from not only the
Islam Community but also the Jewish

484
00:41:27.680 --> 00:41:32.319
community and the Coptic Christian
Community as as well so the exhibit

485
00:41:32.319 --> 00:41:37.359
really became an opportunity for greater
cultural understanding and

486
00:41:37.359 --> 00:41:41.200
awareness critical problems critical
thinking and problem solving the next

487
00:41:41.200 --> 00:41:45.240
slide want to show you some examples of
some some work that we're we're getting

488
00:41:45.240 --> 00:41:49.560
ready to unveil this is this will be a
new permanent Gallery that'll open in

489
00:41:49.560 --> 00:41:52.000
June and it's a partnership with
National

490
00:41:52.000 --> 00:41:56.640
Geographic and it will focus on
archaeology and it's it's this

491
00:41:56.640 --> 00:42:01.000
incredible collaboration with some some
of the National Geographic explorers in

492
00:42:01.000 --> 00:42:04.960
particular zahi Haas who is again with
the Supreme Council of Antiquities in

493
00:42:04.960 --> 00:42:09.000
Egypt who has found a new entrance to
the tomb of SEI the first so a third of

494
00:42:09.000 --> 00:42:16.280
that a third of that Gallery will be a
new entrance into uh the the get the uh

495
00:42:16.280 --> 00:42:22.440
the tomb of SEI I first and help
children uh uncover uh whose tomb may be

496
00:42:22.440 --> 00:42:27.280
there and a uh the pieces of a
sarcophagus that kids will have to help

497
00:42:27.280 --> 00:42:33.240
put back to uh put back together the
other third is a uh is a replica of the

498
00:42:33.240 --> 00:42:36.839
Terracotta Warrior dig in Shion China
and that's been a partnership with the

499
00:42:36.839 --> 00:42:42.319
Terracotta Warrior Institute and Shion
Municipal Museum in Shion China there's

500
00:42:42.319 --> 00:42:46.280
some new science and new information
coming out of that dig about how these

501
00:42:46.280 --> 00:42:50.319
uh incredible terracotta warriors were
painted and so children will have an

502
00:42:50.319 --> 00:42:53.119
opportunity to not only dig for their
own Terracotta Warriors and assemble

503
00:42:53.119 --> 00:42:58.319
them and understand how they're
conserved but also uh experiment with uh

504
00:42:58.319 --> 00:43:03.440
how what color they may they may have
been each portion uh presents a child

505
00:43:03.440 --> 00:43:07.240
and family with some problems to solve
um that

506
00:43:07.240 --> 00:43:12.240
require require initiative and and some
self some self-direction the last third

507
00:43:12.240 --> 00:43:17.760
of the gallery is an underwater uh
underwater uh excavation and Discovery

508
00:43:17.760 --> 00:43:23.000
by uh National Geographic uh emerging
Explorer Professor Charlie Charles

509
00:43:23.000 --> 00:43:27.079
Beaker from Indiana University who has
found the Shipwreck of Captain kid the

510
00:43:27.079 --> 00:43:31.599
pirate in 10 ft of water in the
Dominican Republic and so as we have a

511
00:43:31.599 --> 00:43:37.440
lab in our paleo lab we'll have our
dinosaur exhibit we'll have a wet lab in

512
00:43:37.440 --> 00:43:42.960
this space as well that allow children
and families to learn more about

513
00:43:42.960 --> 00:43:47.000
underwater archaeology and of course
we're linking this back to our info Zone

514
00:43:47.000 --> 00:43:52.800
with books about seti the first books
about Captain kid and underwater

515
00:43:52.800 --> 00:43:57.319
archaeology as well as the Terracotta
Warriors of of of

516
00:43:57.319 --> 00:44:01.880
Shian the last slide is just an overview
of how we're dealing with the humanities

517
00:44:01.880 --> 00:44:05.040
and particularly the notion of
leadership and responsibility which are

518
00:44:05.040 --> 00:44:11.040
key 21st century skills this Gallery is
uh it's been open for four years and it

519
00:44:11.040 --> 00:44:16.960
it reflects um it tells the story of
three three uh extraordinary children

520
00:44:16.960 --> 00:44:20.839
who in life and death have transformed
the world an Frank child of the 1940s

521
00:44:20.839 --> 00:44:27.079
and the Holocaust Ruby Bridges child of
the 1960s and uh uh segregation uh

522
00:44:27.079 --> 00:44:32.559
victim of segregation and Ryan White um
child of the 80s who overcame Prejudice

523
00:44:32.559 --> 00:44:38.200
related to Pediatric HIV there are three
history paths here uh the visitor goes

524
00:44:38.200 --> 00:44:43.839
to three uh immersive sound stages where
the the presentation can be uh presented

525
00:44:43.839 --> 00:44:48.800
with a live actor or in a sound and
light show or in what we call exhibit

526
00:44:48.800 --> 00:44:55.079
mode next to this area is is an area
called take a taking action where

527
00:44:55.079 --> 00:44:59.119
children and families get get to exhibit
leadership and take responsibility for

528
00:44:59.119 --> 00:45:03.359
uh deciding how they're going to make
the world a better place they can plan

529
00:45:03.359 --> 00:45:08.760
uh what it what it takes to to uh to
implement their Implement an idea they

530
00:45:08.760 --> 00:45:12.000
can make a promise which actually
ascends up into that tree that you see

531
00:45:12.000 --> 00:45:17.559
in the middle of the top row of of
images uh we have extended that program

532
00:45:17.559 --> 00:45:21.920
to create the power of children awards
where we identify three to six uh kids

533
00:45:21.920 --> 00:45:26.760
from Indiana ages 11 to 17 each year who
have done extraordinary on behalf of

534
00:45:26.760 --> 00:45:31.880
others they received a $2,000 award to
further their philanthropic work and a

535
00:45:31.880 --> 00:45:36.680
four-year scholarship to Indiana
University we again linked the power of

536
00:45:36.680 --> 00:45:41.520
children back to infaz Zone with Rich
stories about Ruby Bridges and and

537
00:45:41.520 --> 00:45:46.720
materials about Ruby Bridges and about
Ryan White and about uh Anne Frank and

538
00:45:46.720 --> 00:45:51.559
and the Holocaust so that's an overview
of of of how we've taken the 21st

539
00:45:51.559 --> 00:45:57.960
century skills to create uh for us that
it's almost a set of criteria for how we

540
00:45:57.960 --> 00:46:01.960
create an extraordinary family learning
experience that takes the form of not

541
00:46:01.960 --> 00:46:08.920
only 2D and 3D exhibits but also
programs in our infozone uh infozone

542
00:46:09.920 --> 00:46:15.800
Library thank
you it's my pleasure now to introduce

543
00:46:15.800 --> 00:46:19.640
Lewis Herrera City librarian San
Francisco Public Library where it must

544
00:46:19.640 --> 00:46:25.240
be just sunny and warm thank you very
much Jeff uh and yes indeed it is uh

545
00:46:25.240 --> 00:46:30.040
it's sunny in the 60s so hope I don't
make all of you folks uh too jealous but

546
00:46:30.040 --> 00:46:35.520
U it's a pleasure to be here uh today uh
to talk about the San Francisco Public

547
00:46:35.520 --> 00:46:42.640
Library experience uh particularly as as
it applies to the 21st century um skill

548
00:46:42.640 --> 00:46:46.800
set and and Jeff I have to tell you that
I was really impressed with all that's

549
00:46:46.800 --> 00:46:51.079
going on in the children's museum in
Indianapolis because a lot of that does

550
00:46:51.079 --> 00:46:55.559
speak to the issue of Engagement and
really having experiential experiences

551
00:46:55.559 --> 00:47:02.640
here with uh these skills so uh last
November the San Francisco Public

552
00:47:02.640 --> 00:47:07.480
Library had the pleasure of hosting a
conversation with Museum and Library

553
00:47:07.480 --> 00:47:13.440
leaders in our city uh where over 60
leaders came together to share lessons

554
00:47:13.440 --> 00:47:19.160
and promising practices about our role
in fostering these skills what I found

555
00:47:19.160 --> 00:47:23.880
very exciting was that there was a very
strong consensus that the public library

556
00:47:23.880 --> 00:47:29.359
was uh the catalyst the key leader and
focal point in bringing together all

557
00:47:29.359 --> 00:47:33.319
these
institutions so together we developed

558
00:47:33.319 --> 00:47:36.960
key strategies which I want to highlight
during my

559
00:47:36.960 --> 00:47:42.000
presentation the next
slide highlights these key

560
00:47:42.000 --> 00:47:45.839
strategies we talked about leveraging
Community

561
00:47:45.839 --> 00:47:51.720
collaborations this is what libraries do
best so it's all about fostering and

562
00:47:51.720 --> 00:47:57.400
facilitating more and more Community
Partnerships um and working together

563
00:47:57.400 --> 00:48:03.119
it's also about engaging learning
networks uh to work with agencies that

564
00:48:03.119 --> 00:48:07.400
share our mission whether it's schools
whether it's parent networks or

565
00:48:07.400 --> 00:48:12.400
nonprofits it's really about making sure
that we tie into a broad array of

566
00:48:12.400 --> 00:48:16.480
Community Learning
networks more and more we're also seeing

567
00:48:16.480 --> 00:48:23.040
libraries as gathering places and
Librarians can play a crucial role as

568
00:48:23.040 --> 00:48:28.760
facilitators in uh community convers
ations so it is about facilitating civil

569
00:48:28.760 --> 00:48:34.240
discourse then we talked about a broader
expansion of the definition of

570
00:48:34.240 --> 00:48:39.000
traditional literacy we usually think of
it as as basic reading skills but more

571
00:48:39.000 --> 00:48:43.599
we're seeing trans literacy mean that uh
the impact of technology means that

572
00:48:43.599 --> 00:48:49.720
folks have to be computer media and
information literate as well as social

573
00:48:49.720 --> 00:48:54.839
literacy issues such as the environment
health and financial literacy which uh

574
00:48:54.839 --> 00:48:57.160
some of my colleagues have already
touched

575
00:48:57.160 --> 00:49:04.079
upon last we wanted to focus on the wide
range of Education to take into account

576
00:49:04.079 --> 00:49:07.680
that we have very diverse learning
styles whether it's because of

577
00:49:07.680 --> 00:49:13.280
generational or age differences or
social economic uh

578
00:49:13.280 --> 00:49:21.720
diversity so taking these strategies we
developed priorities for 21st century

579
00:49:21.720 --> 00:49:26.680
skills and it fell into the next slide
please

580
00:49:26.680 --> 00:49:33.760
four different areas we talked about uh
in our library uh developing a service

581
00:49:33.760 --> 00:49:38.640
program that included service Innovation
and Technology Community

582
00:49:38.640 --> 00:49:43.839
Partnerships Community engagement and
Workforce Development so in the time

583
00:49:43.839 --> 00:49:48.799
that I have AED I'm going to give you
highlights of the services and programs

584
00:49:48.799 --> 00:49:53.799
that tie into these priorities but more
importantly how they connect with 21st

585
00:49:53.799 --> 00:49:58.280
century skills
so when we talk about the the next slide

586
00:49:58.280 --> 00:50:04.720
which is about service Innovation and
Technology what you see under the slide

587
00:50:04.720 --> 00:50:11.119
the next slide are
screenshots of programs that we have

588
00:50:11.119 --> 00:50:16.480
implemented here in the San Francisco
Public Library we recognized the

589
00:50:16.480 --> 00:50:21.799
importance of innovative service and the
use of technology to meet the new trends

590
00:50:21.799 --> 00:50:27.880
in Mobile learning we also know that in
the report it talks about uh mobile

591
00:50:27.880 --> 00:50:33.799
learning becoming more and more of a
trend and also having access to online

592
00:50:33.799 --> 00:50:40.559
training almost 247 was very important
so um during the course of the prior

593
00:50:40.559 --> 00:50:45.720
year a service Innovation staff team uh
here in the library focused on user

594
00:50:45.720 --> 00:50:50.640
needs in this Ming environment and we
learned that mobile Computing is indeed

595
00:50:50.640 --> 00:50:54.880
the fastest growing mode of accessing
the internet especially for people that

596
00:50:54.880 --> 00:50:59.920
fall Within div a digital
divide so what we felt was important was

597
00:50:59.920 --> 00:51:05.920
to create a multilingual mobile mobile
web device that allows users to search

598
00:51:05.920 --> 00:51:13.079
the catalog Library events programs and
even email reference from your mobile um

599
00:51:13.079 --> 00:51:18.720
phone and you see that on the farand
right another Innovation was a creation

600
00:51:18.720 --> 00:51:24.480
of an online tutorial on popular
employment websites on the internet this

601
00:51:24.480 --> 00:51:29.480
also includ ined a step-by-step process
for searching employment

602
00:51:29.480 --> 00:51:35.079
opportunities uh this online tool was
developed also as part of an imls Grant

603
00:51:35.079 --> 00:51:41.079
with oclc's web Junction as a key
partner and what we feel is so important

604
00:51:41.079 --> 00:51:46.119
and this has really really been a useful
tool particularly during the economic

605
00:51:46.119 --> 00:51:51.240
recession in high unemployment so it
meets a critical uh Demand with more and

606
00:51:51.240 --> 00:51:56.920
more folks having to apply online and
and learn learn the basic computer

607
00:51:56.920 --> 00:52:02.640
literacy skills uh this tool um is is a
viable uh

608
00:52:02.640 --> 00:52:07.440
contribution the library also partnered
with the King County Library to develop

609
00:52:07.440 --> 00:52:13.880
a US citizenship resource guide on the
web which provides multilingual guides

610
00:52:13.880 --> 00:52:19.920
exam practice questions and Community
Resources for the US citizenship

611
00:52:19.920 --> 00:52:23.160
examination uh the resource as you see
on the

612
00:52:23.160 --> 00:52:28.839
screen uh middle of the screen uh is in
English Spanish Cantonese Mandarin and

613
00:52:28.839 --> 00:52:34.000
Russian and has had a phenomenal
response because we realize how

614
00:52:34.000 --> 00:52:40.040
important this is to respond to the
community need out there and the

615
00:52:40.559 --> 00:52:47.720
demand the library also um created a
laptop lending program uh for in-house

616
00:52:47.720 --> 00:52:54.520
use and it also has a variety of mobile
applications and to our uh enjoyment

617
00:52:54.520 --> 00:53:01.040
we've seen this become the highest
circulating item in our collections over

618
00:53:01.040 --> 00:53:07.280
14,000 laptops were checked out just in
the last six months what this tells us

619
00:53:07.280 --> 00:53:11.359
is that it's it's not only expanding the
access to technology but it's helping us

620
00:53:11.359 --> 00:53:16.960
Bridge the digital divide and
specifically helps to uh address the

621
00:53:16.960 --> 00:53:22.520
information media and Technology skills
as along with global

622
00:53:22.520 --> 00:53:29.599
awareness next slide please
in terms of Community

623
00:53:29.599 --> 00:53:35.680
Partnerships we also realize that it's
really important for libraries to

624
00:53:35.680 --> 00:53:42.280
address uh collaborations if we are to
succeed in 21st century skills

625
00:53:42.280 --> 00:53:49.480
development earlier I mentioned that uh
trans literacy was becoming an important

626
00:53:49.480 --> 00:53:54.799
aspect in developing these skills and
here in San Francisco we have indeed

627
00:53:54.799 --> 00:54:01.040
fostered of cultural Partnerships uh one
of the ideas that we've had was to uh

628
00:54:01.040 --> 00:54:06.799
work with the Arts commission to develop
a very successful writers core program

629
00:54:06.799 --> 00:54:12.960
where we match uh authors and
professional writers with atrisk youth

630
00:54:12.960 --> 00:54:17.680
in our neighborhood libraries in our
schools uh to develop not only their

631
00:54:17.680 --> 00:54:25.160
creative Talent uh but also to express
and develop basic writing skills uh this

632
00:54:25.160 --> 00:54:31.000
program was recognized this year by the
imls and First Lady Michelle Obama as

633
00:54:31.000 --> 00:54:37.400
one of the Key Programs of successful
programs uh in uh literacy

634
00:54:37.400 --> 00:54:42.040
development as I mentioned trans
literacy goes beyond reading and the

635
00:54:42.040 --> 00:54:47.119
library's also taken a leadership role
in advancing environmental literacy we

636
00:54:47.119 --> 00:54:51.880
have what we call a green Stacks program
so San Francisco there's a tremendous

637
00:54:51.880 --> 00:54:55.799
amount of interest in sustainable living
the environment

638
00:54:55.799 --> 00:55:01.599
so the library wanted to play a key and
and and focal point uh by becoming the

639
00:55:01.599 --> 00:55:07.119
One-Stop web portal that features
resources on Sustainable Building

640
00:55:07.119 --> 00:55:12.960
practices uh and our Collections and
programs that support that uh we're in a

641
00:55:12.960 --> 00:55:18.280
very active Capital Improvement program
and our libraries are uh either lead

642
00:55:18.280 --> 00:55:24.680
silver or gold and all of this U plays
into informing and educating the public

643
00:55:24.680 --> 00:55:28.880
about the
environment the next

644
00:55:28.880 --> 00:55:35.520
slide speaks to the issue of community
engagement uh you see here a variety of

645
00:55:35.520 --> 00:55:43.039
of programs also that uh address basic
scientific and visual literacy uh all

646
00:55:43.039 --> 00:55:48.039
the way to communication and
cross-disciplinary thinking uh all these

647
00:55:48.039 --> 00:55:51.720
which are a range of learning and
Innovation skills that are part of the

648
00:55:51.720 --> 00:55:56.880
20 21st century
portfolio this can happen by engaging

649
00:55:56.880 --> 00:56:02.160
the Community Partnerships with
nonprofits uh Child Development Centers

650
00:56:02.160 --> 00:56:06.599
and parents for example have been Key to
Our Success in our early literacy

651
00:56:06.599 --> 00:56:10.440
initiative it's called the every child
ready to read which many of us are

652
00:56:10.440 --> 00:56:15.799
familiar in the public library um sector
uh but here in San Francisco the library

653
00:56:15.799 --> 00:56:20.680
increased the number of story times for
children birthed through 5 years uh by

654
00:56:20.680 --> 00:56:25.680
almost
200% uh by engaging uh

655
00:56:25.680 --> 00:56:32.640
daycare centers um child care providers
in the initiative as well as parents and

656
00:56:32.640 --> 00:56:38.240
in our annual survey 95% of the adults
who bring children to story time now say

657
00:56:38.240 --> 00:56:42.440
that they read more often with their
child check out more Library materials

658
00:56:42.440 --> 00:56:47.960
and identify the library as an important
School Readiness resource uh due to the

659
00:56:47.960 --> 00:56:53.160
every child ready to read
program you also see a huge uh humaniz

660
00:56:53.160 --> 00:56:58.839
hand uh puppet here uh that's our
libraryies tricycle Music Fest which was

661
00:56:58.839 --> 00:57:04.280
tout touted as the biggest little music
fest in San Francisco uh we had toddlers

662
00:57:04.280 --> 00:57:09.400
shaking rattling and rolling around the
city all related to music and

663
00:57:09.400 --> 00:57:13.559
literacy and one of our newest programs
that's been in place for about six

664
00:57:13.559 --> 00:57:19.920
months is check out San Francisco uh
family pass it's a partnership with the

665
00:57:19.920 --> 00:57:24.400
library and the department of children
youth and families that provides free

666
00:57:24.400 --> 00:57:29.559
passes to 17 cultural attractions
ranging from the zoo The Academy of

667
00:57:29.559 --> 00:57:35.599
Science the Asian Art Museum a whole
Litany of of cultural

668
00:57:35.599 --> 00:57:41.839
organizations uh that's provided an
average of, 1500 free passes each month

669
00:57:41.839 --> 00:57:46.680
uh and again many of these children and
families have NE had never visited the

670
00:57:46.680 --> 00:57:51.280
attractions perhaps could not afford
them uh but this partnership has really

671
00:57:51.280 --> 00:57:55.880
made the library the focal point of
creating that wonderful experience

672
00:57:55.880 --> 00:58:00.160
throughout the
city next slide

673
00:58:00.160 --> 00:58:05.839
please in Workforce
Development I believe that this is in

674
00:58:05.839 --> 00:58:09.839
fact the most critical priority for
addressing 21st century

675
00:58:09.839 --> 00:58:14.880
skills public libraries are learning
organizations and they need to invest in

676
00:58:14.880 --> 00:58:20.640
enhancing the skills portfolio of their
staff as well as in helping develop the

677
00:58:20.640 --> 00:58:25.240
workforce in our
communities the library has develop its

678
00:58:25.240 --> 00:58:31.160
own leadership academy uh to expand the
skills portfolio of our staff uh what

679
00:58:31.160 --> 00:58:37.599
you see here is a variety of uh
workshops through JPL which stands for

680
00:58:37.599 --> 00:58:42.319
the next generation of Public Library
leaders it's a multi-year strategy to

681
00:58:42.319 --> 00:58:47.599
grow Future Leaders that understand the
complex role of libraries in our

682
00:58:47.599 --> 00:58:51.599
communities and how they can demonstrate
leadership at the neighborhood

683
00:58:51.599 --> 00:58:57.240
level this touches on a Litany of skills
related to to Civic literacy local and

684
00:58:57.240 --> 00:59:02.680
Global awareness and life and career
skills such as adapting to change

685
00:59:02.680 --> 00:59:07.680
self-direction crosscultural skills and
all aspect of leadership development and

686
00:59:07.680 --> 00:59:11.400
it really has created this kind of
culture of Engagement and culture of

687
00:59:11.400 --> 00:59:18.799
change within staff in a large Urban
Library the other success um within this

688
00:59:18.799 --> 00:59:23.599
Workforce Development is related to what
Mary Boon earlier talked about in terms

689
00:59:23.599 --> 00:59:29.599
of project comp us which was the um
Workforce and employment opportunities

690
00:59:29.599 --> 00:59:36.039
and libraries indeed the nature of work
is changing and many are using computers

691
00:59:36.039 --> 00:59:42.400
uh to look at career uh job
opportunities last year we saw 500,000

692
00:59:42.400 --> 00:59:48.039
hours of computer use in a library and
25% of the people using

693
00:59:48.039 --> 00:59:53.440
computers uh here in San Francisco were
using them for employment purposes so we

694
00:59:53.440 --> 00:59:57.599
obviously saw the need for more access
to computers to work on resumés fill out

695
00:59:57.599 --> 01:00:04.520
online applications even learn basic
computer skills the job Seekers lab that

696
01:00:04.520 --> 01:00:09.880
we've utilized here uh provides
one-on-one support to learn these

697
01:00:09.880 --> 01:00:15.720
job-seeking skills uh and also to apply
technology effectively in other words IT

698
01:00:15.720 --> 01:00:22.559
addresses the key 21st century skill of
information communication and Technology

699
01:00:22.559 --> 01:00:28.640
literacy and last we have a Small
Business Center that um is working very

700
01:00:28.640 --> 01:00:34.599
very closely with uh entrepreneurs in
the city uh to provide materials on how

701
01:00:34.599 --> 01:00:40.240
to plan Finance organize and operate uh
in the small business environment and

702
01:00:40.240 --> 01:00:45.799
particularly when the U economic
recession has had an impact uh this has

703
01:00:45.799 --> 01:00:50.440
been a very important role that the
library has played in business

704
01:00:50.440 --> 01:00:55.240
development so these were a series of
examples of how we're taking our program

705
01:00:55.240 --> 01:01:01.240
strategy uh to address the 21st century
skills uh but we've learned a lot and so

706
01:01:01.240 --> 01:01:07.599
the LA the last slide uh speaks to the
issue of what's worked for

707
01:01:08.400 --> 01:01:14.359
us in terms of uh the library we feel
that we are positioning the library from

708
01:01:14.359 --> 01:01:20.119
a a vision an idea of working closely in
the community to a strategy for success

709
01:01:20.119 --> 01:01:24.720
and several aspects have kept us in
check first of all we focus on on

710
01:01:24.720 --> 01:01:31.000
outcomes and impact in other words what
is it that we're doing what value do we

711
01:01:31.000 --> 01:01:37.640
bring to um our community in the various
programs and what kind of difference are

712
01:01:37.640 --> 01:01:44.160
we making resources are are limited so
Le leveraging resources and partner

713
01:01:44.160 --> 01:01:49.799
Partnerships are extremely important I'm
very proud to say that the city looks at

714
01:01:49.799 --> 01:01:54.520
the library as a model of engaging
Partners uh this includes other City

715
01:01:54.520 --> 01:01:58.799
agencies nonprofits as well as the
private

716
01:01:58.799 --> 01:02:03.720
sector it's also important that
libraries are quick to respond that they

717
01:02:03.720 --> 01:02:08.039
create organizations that seize
opportunities particularly with

718
01:02:08.039 --> 01:02:12.359
diminishing
resources and last I'll leave you with

719
01:02:12.359 --> 01:02:17.119
the fact that it's important to share
our stories to brag about what we do to

720
01:02:17.119 --> 01:02:19.920
talk about how we make a difference and
to be

721
01:02:19.920 --> 01:02:25.359
assertive and strategic in telling the
community stakeholders the key role that

722
01:02:25.359 --> 01:02:30.520
we play and the value that we bring to
the quality of life of our residents and

723
01:02:30.520 --> 01:02:33.720
users thank

724
01:02:45.279 --> 01:02:50.720
you this is Mary um I just I want to
thank Mary Boone Jeff patch and Luise

725
01:02:50.720 --> 01:02:54.920
Herrera for and all of you for joining
us um

726
01:02:54.920 --> 01:03:00.720
for this webinar and I guess um at this
point I think I'm not sure exactly what

727
01:03:00.720 --> 01:03:05.680
Logistics are working in the other room
but I believe the um lines will be

728
01:03:05.680 --> 01:03:10.920
unmuted and people will have an
opportunity to call in with some

729
01:03:10.920 --> 01:03:16.039
questions and whoever is the best person
to answer will be doing that answering

730
01:03:16.039 --> 01:03:21.119
so please um accept my gratitude for
everybody's wonderful participation and

731
01:03:21.119 --> 01:03:24.799
I hope we've sparked some curiosity and
spurred some

732
01:03:24.799 --> 01:03:27.799
questions