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Language: en

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How to Establish a Reach Account
Setting up your Reach account begins when

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you receive an email from IMLS-Reach@imls.gov
with the subject line eGMS Reach Account Information.

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This email provides your Reach user name and
a link to Reach.

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The user name for the test user in this video
is TUser.

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The email instructs you to follow the link
to Reach and then select Sign in help to create

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a new password.

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I'll click the link and then I'll be brought
to the Welcome screen.

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There are two places on the Welcome page to
find the Sign in help link.

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In the Welcome to eGMS Reach box, and below
the Sign in button.

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I'll select Sign in help.

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On the Sign in help page, you see several
self-help options.

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For setting up a new password for a new account,
select I'm a new user and need to pick my

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password.

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Enter your user name and select Send.

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Remember, this is the user name that was emailed
to you, not your email address, and Reach

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is not case sensitive.

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After clicking Send wait for the second email
from IMLS-Reach with the subject line IMLS

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eGMS REACH Password Reset followed by your
full name, and the date, and the time.

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On the second email, select the Reach URL
to go directly to the Change my password screen

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in Reach.

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The link is only valid for two hours from
the time it is first generated.

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If you do not reset your password during this
time, you will need to submit another password

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reset request.

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Clicking the link in the email brings you
directly to the Change my password screen.

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Enter a new password and then confirm your
password.

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Select Change Password.

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You'll get a screen confirming that your password
was changed.

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You may then select the Main Menu button to
go to the Welcome to eGMS Reach screen.

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If you require assistance with Reach such
as obtaining an account, problems logging

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in, questions about report submissions, or
account changes, send an email to Reach-HelpDesk@imls.gov.